Frequently Asked Questions

We answer some of our most common enquiries.

General

Where can I locate the manual for my fan?

The manual is included and is packaged with the fan. If the manual has been misplaced it can be downloaded from our Manuals page

How do I clean my fan?

It is recommended to clean your ceiling fan at least once every 12 months to maintain optimal performance, reliability and aesthetics.

Before starting, ensure the power is switched off at the wall or circuit breaker for safety. As cleaning involves working at height, use a stable, appropriate ladder. You will need a microfiber cloth and a mild detergent solution.

Begin by gently dusting the fan blades and motor housing to remove loose debris. Next, use a damp cloth with mild detergent to wipe down the blades and motor housing, followed by a dry cloth to remove any moisture.

Once the fan is completely dry, restore power and check that it is operating correctly.

What size fan do I need?

Choosing the right ceiling fan size is easy, as a guide; measure your room's area in square metres.

For rooms up to 13 sqm, select a 110cm fan; for 13-25 sqm, use a 130cm fan, and larger rooms you need 132+cm fans. For larger open plan living or outdoor areas consider using multiple fans.

For more information, check out our How-to Guides.

What are some important factors to consider when choosing a fan?

  • Size of the area
  • Room type
  • Energy efficiency (AC or DC motor)
  • Type of lighting
  • Quietness of the fan
  • Provision for mains power
  • Height of ceiling
  • Design style
  • Type of ceiling: flat, raked or vaulted

For more information about choosing the right fan for your space, check out our How-to Guides.

What is the difference between blade sizes and number of blades?

The size and number of blades on a ceiling fan impact performance differently:

  1. Blade size: Larger blades move more air and are ideal for larger rooms. Smaller blades suit compact spaces but may provide less airflow.
  2. Number of blades: Fewer blades (3 or 4) often result in faster rotation and better airflow efficiency, while fans with more blades (5 or 6) tend to run more quietly and smoothly but may move slightly less air.

Both factors affect airflow, noise levels, and design style.

Can I use the same fan for all areas?

Always check the fan's rating before installation. 

  • Indoor-rated fans: These are not designed to handle outdoor conditions like moisture, humidity, or temperature changes, and should only be used indoors.
  • Damp-rated fans: Suitable for covered outdoor areas like porches or patios where they won’t be exposed to direct rain, but they can handle moisture and humidity.

For more information, check out this guide.

Where can I purchase your fan?

Hunter fans are available at your local Bunnings Warehouse.

How can I save energy by having a fan?

You can save energy with a ceiling fan by:

  1. Reducing AC usage: Ceiling fans help circulate air, making rooms feel cooler, allowing you to set your thermostat higher and use less air conditioning.
  2. Running the fan in reverse in winter: Set the fan to spin clockwise at low speed to push warm air down, reducing heating costs.
  3. Choosing energy-efficient DC models: Ceiling fans with DC motors consume less electricity than AC motors.
  4. Using the right size: Ensure the fan size matches the room to avoid overuse of the motor.
  5. Turning off the fan: Only run it in occupied rooms. Fans cool people, not spaces.

Can I install my own ceiling fan?

By law, ceiling fans in Australia need to be installed by a licensed electrician, once installed your licensed electrician will provide you with a certificate of compliance.

Which direction should your ceiling fan spin for summer and winter?

Changing your ceiling fan direction seasonally is a simple way to save on energy costs, all-year-round. The ceiling fan direction in summer should be counterclockwise to help create a downdraft, which creates that direct, cooling breeze. Your fan direction in winter needs to be clockwise to create an updraft and circulate warm air around the room. By recirculating the warm air and distributing it back into the living space you can improve the average room temperature and keep your furnace from working overtime. 

What do I do if my fan is making a noise?

Hunter fans are engineered to be whisper quiet, but sometimes unusual noises can occur as a result of faulty installation or environmental factors.  Most of the time, a few adjustments to the fan's components will resolve the issues. Whether you have a Hunter fan or a model from another manufacturer, these simple troubleshooting tips may help you with your noisy fan.

Types of fan sounds

The type of noises your fan makes may help you narrow down the problem and find a solution. Explore the common fan sounds with tips on troubleshooting them below.

  • Clicking: Clicking noises in a fan are most often caused by a loose blade and/or loose blade holder screws. Check all the screws and tighten them as needed.
  • Rubbing noises: In some fan models, blade holders can be installed upside down. If the rubbing noise is resulting from blade holders touching the motor housing, the fan is most likely installed incorrectly. Please consult your owner's manual to ensure the blade holders are installed properly.

Please contact our Customer Experience team for further troubleshooting on any other noises.

My LED light is buzzing. What can I do?

In rare instances, the LED lighting in some of our fans may produce a slight buzzing sound when you dim the lights. If your light does this, please contact our Customer Experience team for troubleshooting advice.

My fan is not operating using the remote. What can I do?

Try these troubleshooting tips below. 

  1. Replace with new battery
  2. Check dip switches are set to the same setting on both remote and receiver
  3. Disconnect and reconnect plugs ensuring they are making good contact.

Where can I find the data label of my ceiling fan?

The data label can be found on the top of the ceiling fan motor housing, it contains important information like the model number, electrical certification status and installation information. Additionally, this information can be also found in the product installation manual.

Where can I find the model number on my fan?

The model number for your Hunter fan is a 5-digit number that my also include a letter at the end (e.g. 22345A).*

You will find the model number for all fans on the part guide or installation manual that came inside your ceiling fan box.

Alternatively, you can find the model number on the fan itself.

  • For Downrod-mount fans- ID sticker located on top of the motor housing (facing the ceiling of an installed fan). Look for number immediately after “MOD”.
  • For Low Profile (also called “Hugger”) fans- ID sticker is located on the mounting bracket. Look for number immediately after “MOD”.

To make it easier to read the model number on the motor housing (once it is installed):

  • Take a picture with your phone
  • Hold a small mirror above the fan facing the sticker

*Casablanca fans follow the same guidelines above except the model number can be alphanumeric and longer than 5 digits.

What is the difference between a AC or DC fan?

There are several differences and benefits when comparing AC to DC ceiling fans, this can be split up in the following:

1. Energy Efficiency

  • DC Fans: Up to 70% more energy-efficient than AC fans. They consume less power, often using as little as 5–35 watts.
  • AC Fans: Use more energy (typically 60–100+ watts), leading to higher running costs over time.

2. Fan Cost

  • DC Fans: Generally, more expensive upfront due to advanced electronics and features.
  • AC Fans: Lower purchase cost and simpler installation, making them more budget-friendly initially.

3. Performance

DC Fans:

  • Quieter operation
  • More speed settings (up to 6 speed settings)
  • Faster response to remote commands
  • Usually come with smart features (remote control, timers, app control)

AC Fans:

  • Typically, fewer speed options (up to 3 speed settings)
  • Noisier than DC Fans
  • Less responsive and usually controlled by wall switches or pull chains

Can I buy direct from Hunter Fan in Australia?

We do not sell Hunter fans direct to public.

Please visit our Where to Buy page for a list of our resellers.

Do you offer installation services?

For any products which need to be hard wired, you will need a qualified electrician per Australian regulations.

We have now partnered with a third party trade booking service to offer installation Australia wide. Contact our Customer Experience team for more information.

Are all ceiling fans remote adaptable?

No, not all ceiling fans—whether AC or DC, across different brands are remote adaptable. Remote compatibility depends on the motor type, internal wiring, and manufacturer design.

What are the benefits of installing a ceiling fan?

Ceiling fans offer numerous benefits, making them a practical addition to any space. They are highly energy-efficient, using significantly less electricity than air conditioning, which helps reduce energy bills. In summer, fans create a cooling breeze, while many models have a reverse mode to circulate warm air in winter, improving year-round comfort.

Ceiling fans also enhance air circulation, reducing humidity and preventing stale air indoors and outdoors. Many come with integrated lighting, combining two functions in one fixture. Modern designs
suit various interior styles, adding aesthetic appeal.

Quiet operation, especially with DC motor fans, makes them suitable for bedrooms and living areas. Ceiling fans are a cost-effective way to improve home comfort and increase property value, particularly in warmer regions. With options for indoor and outdoor use, ceiling fans provide versatile, efficient cooling and air movement, making them a smart investment for energy savings and enhanced comfort.

Couldn't find what you were looking for?
Contact our friendly Customer Service team on +61 1800 960 664