Confidence you can feel

Proof of purchase is required when requesting warranty service. The original purchaser must present a sales receipt or other document that establishes proof of purchase. Hunter, at its sole discretion, may accept a gift receipt. To obtain service, contact Hunter Fan Company via email or by phone.

Email: hunterfan@amesau.com
Phone: +61 1800 960 664

Please do not ship your fan or any fan parts to Hunter. Delivery will be refused.

Motor — Limited Lifetime Warranty

If any part of your ceiling fan motor fails during your ownership of the fan due to a defect in material or workmanship, as determined solely by Hunter, Hunter will provide you with a replacement fan free of charge.* The foregoing limited warranty applies only to the motor itself and does not apply to electronic controls – such as remote control transmitters, remote control receivers, or capacitors – used in conjunction with the motor. Such electronic control items are included in the one-year limited warranty below.

Other — One-Year Limited Warranty

Except as otherwise indicated throughout this warranty, if any part of your Hunter ceiling fan fails at any time within one year of the date of purchase due to a defect in material or workmanship, as determined solely by Hunter, Hunter will provide a replacement part free of charge.*

Light Kits — Warranty May Vary

Light kits are included in the one-year limited warranty. However, you may qualify for additional warranty coverage if your fan includes one of the following:

LED Light Kits — Three-Year Limited Warranty

If your LED light kit module (not including glass components) or LED bulb fails at any time within three years of the date of purchase due to a defect in material or workmanship, as determined solely by Hunter, Hunter will provide a replacement part free of charge.*

WeatherMax® Finishes — Three-Year Limited Warranty

For WeatherMax fans, if your WeatherMax fan finish fades, rusts, peels, flakes, blisters, or cracks within three years of the date of purchase due to normal atmospheric conditions, as determined solely by Hunter, Hunter will provide a replacement fan free of charge**.

* If no replacement product/part can be provided for your fan, we will provide a comparable or superior replacement product/part at the sole discretion of Hunter.

** Cleaning your fan in any way other than what is recommended in the manual voids the finish warranty.

Labor Excluded. This warranty does not cover any costs or fees associated with the labor (including electrician’s fees) required to install, remove, or replace a fan or any fan parts.

There is no warranty for light bulbs (except where otherwise noted); remote control batteries; fans purchased or installed outside Australia; fans owned by someone other than the original purchaser; fans for which proof of purchase has not been established; fans purchased from an unauthorised dealer; ordinary wear and tear; minor cosmetic blemishes; refurbished fans; and fans that are damaged due to any of the following: improper installation, misuse, abuse, improper care, failure to follow Hunter instructions, accidental damage caused by the fan owner or related parties, modifications to the fan, improper or incorrectly performed maintenance or repair, improper voltage supply or power surge, use of improper parts or accessories, failure to provide maintenance to the fan, or acts of God (e.g. flood).

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.